Support
How can we help?
Real people, real answers. Reach the Gym Rate team and we’ll get you sorted.
Email us
Talk to a human
Send us your account email, device type, and a short description of the issue. We usually reply within one business day.
Email gymrate95@gmail.com →In the app
Help & Support
Open the Gym Rate app and go to Help & Support to start a conversation with our team or browse answers to common questions — right from your account.
What we can help with
- Login, email verification, or password issues
- Coach invite codes and connecting with your coach
- Workout plans, diet plans, check-ins, and photo uploads
- Subscription, package, or workspace questions
- Account deletion and privacy requests
- Anything that isn’t working the way you expect
Quick links
- Frequently asked questions — pricing, clients, and getting started
- Privacy Policy — how we handle your information
- Delete your account — remove your account and personal data