Refund & Cancellation Policy

Last updated: 11 July 2026

GymRatesells digital subscriptions that give coaches, gyms, and solo athletes immediate access to the platform (workout & diet plans, tracking, check-ins, AI tools, and related features). This policy explains how billing, cancellation, and refunds work.

Free plans

Solo trainees can use GymRate on a free plan at no charge. No payment is taken and nothing needs to be cancelled or refunded.

Paid subscriptions & billing

• Paid plans (coach, gym, and solo Pro) are billed in advance for the period you choose — monthly or yearly.
• Your subscription unlocks digital services immediately after a successful payment.
• Prices for every plan are shown clearly on our pricing page before you pay.

Cancellation

• You can cancel at any time from your account or by emailing us.
• Cancelling stops the next renewal. You keep access until the end of the period you already paid for.
• We do not auto-charge you after you cancel.

Refunds

• You may request a refund within 7 days of a charge. Approved requests are refunded in full to the original payment method.
• After 7 days, payments are non-refundable, except where a refund is required by applicable law.
• Duplicate or clearly erroneous chargesare always refunded in full — just contact us and we’ll correct it.

How to request a refund or cancel

Email gymrate95@gmail.com within 7 days of the charge with your account email, the charge date and amount, and a short description. Approved refunds are returned to the original payment method and typically appear within 5–14 business days, depending on your bank or card issuer.

Contact

Questions about billing or this policy? See our contact page or email gymrate95@gmail.com. This policy is published at https://gymrate.pro/refunds.